Frequently asked Questions

FALSE. There are distinct insurances that do not cover the same thing.  It will therefore be important to analyze you needs in order to offer you the best coverage.

FALSE. The tools must be covered on my business insurance.

No, the RBQ license security protects the public against fraud and embezzlement, among other things.

The official documents can be delivered in a delay of 15 to 25 business days following the activation of your insurance policy.  Beyond this period, do not hesitate to contact your broker to notify them.

Depending on the insurer, the date of the first payment varies. Generally, the first payment is made upon activation of the policy or within 7-10 days of it. Please note that it can sometimes happen that your first two direct withdrawals are very close together and may even be on the same day. It is also possible that, if there is a delay in the insurer's processing of shipments, your annual insurance price will be divided into less than 12 payments. Please refer to your direct withdrawals schedule following receipt of your documents in order to read it.

Insurance contracts are generally for a period of one year and are automatically renewed, unless otherwise stated by your broker, the insurer or you. The cancellation of an insurance contract before the end of its term generates cancellation fees. These fees are indicated in the cancellation table present in the official documents that you will receive.

FALSE. A sewer back-up can happen at any floor of a building.

FALSE. Many regions, including Montreal and Charlevoix, are considered by experts as being at risk.

FALSE. Third party liability covers damage to third parties. Neighboring buildings, their tenants, their loss of income and their relocation costs in addition to those of your tenants, the bill can quickly increase.

False.   According to caselaw, the retailer could be held liable or be prosecuted for the damages caused by a product sold.

True.  When your product is manufactured in China, in addition to possibly having problems regarding quality, it is extremely difficult to seek a remedy against a Chinese manufacturer.  The chain will therefore stop at the wholesaler or retailer.

Generally, the basic home insurance policy does not cover your inground or aboveground pool, spa or sauna. Additional protection could be added to protect them. You can also protect all of the equipment, accessories and patios attached to your aboveground or inground pool or spa.

The basic all risks contract does not include protection for overflowing watercourses. However, some insurers offer this protection if the home meets the eligibility criteria.

No, the owner's insurance aims to cover the home, its foundations up to the roof and the goods belonging to the owner.  It is therefore important to have a tenant's insurance policy in order to cover your belongings.

There is a limit for certain categories of goods. So, if you have high value goods, it is important to declare them in order to cover them properly. In this case, basic coverage applies, but a rider should be provided to cover the full value of the bikes.

TRUE. The use of a vehicle has a direct impact on the insurance coverage.  Forgetting to notify the insurer could have serious consequences.

FALSE. Professional activities are excluded from home insurance contracts as well as the resulting damage.  However, they can be covered by a rider.

FALSE. The computer must be covered by business property insurance.

In the event of an incident that may require a claim, please contact our claims assistance department directly at 514-313-5999, extension 136. This consulting service is free with your policy at OVC Insurance and will undoubtedly be very beneficial to you in the event of a claim.

Access your broker's contact information by opening their file in our list of employees by clicking here.

Ideally notify your insurer of your trip beforehand. Contact your broker first to receive appropriate advice and support during the next steps. Then contact your insurer to obtain claims assistance. Emergency numbers can be found on your confirmation of insurance (the pink paper).

Your coverage extends from Canada to the United States.